Shipping Policy
Minimum Order Value – Dubai:
A minimum order value of AED 300 is required for confirmed deliveries within Dubai, unless a lower value has been pre-approved by Urban Hub General Trading LLC Management.
Minimum Order Value – Other Emirates:
A minimum order value of AED 800 is required for confirmed deliveries to Abu Dhabi, Sharjah, Ras Al Khaimah, Umm Al Quwain, Ajman, and Fujairah.
Delivery Charges – Dubai:
A delivery fee of AED 50 will apply to all orders below AED 300 within Dubai.
Delivery Charges – Other Emirates:
A delivery fee of AED 50 will apply to all orders below AED 800 for shipments to Abu Dhabi, Sharjah, Ras Al Khaimah, Umm Al Quwain, Ajman, and Fujairah.
Delivery Timeline – Dubai:
Deliveries within Dubai will be completed within 2 working days.
Order Processing Cut-Off Time:
All orders received before 10:00 AM will be processed and prepared on the same day, with delivery scheduled within 2 working days.
(For example: Orders placed between Monday 10:00 AM and Tuesday 9:59 AM will be delivered on Wednesday or Thursday.)
Product Inspection at Delivery:
Customers are kindly requested to inspect all products for any defects, damages, or errors before accepting the delivery.
Final Sale Confirmation:
Once the delivery is accepted by the customer, the sale will be considered final.
Delivery Schedule – Other Emirates:
Deliveries to Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Umm Al Quwain, and Fujairah will be made according to the designated delivery days assigned to each city.
Tentative Delivery Schedule:
Please note that the delivery timetable is subject to change without prior notice.
| Day | Location |
|---|---|
| Saturdays | Dubai, Abu Dhabi, Al Ain |
| Sundays | Holiday - No Deliveries |
| Mondays | Dubai, Sharjah |
| Tuesdays | Dubai, Fujairah |
| Wednesdays | Dubai, Sharjah |
| Thursdays | Dubai |
| Fridays | Ajman, Ras Al Khaimah & Umm Al Quwain |